ats71's Privacy Policy
This policy explains in full transparency how ats71 collects, uses, and protects your personal information.
Introduction & Scope of Policy
This Privacy Policy establishes the foundation for how information is managed between you and ats71.
1. Purpose of This Policy
ats71 operates a safe, transparent, and trustworthy online betting and casino platform for users in Bangladesh. This Privacy Policy ("Policy") describes how ats71 collects, processes, stores, and protects the personal information of users on our platform.
By accessing this platform or using our services, you agree to the terms of this Policy. If you disagree with any part of this Policy, please stop using our services and contact us for assistance.
This Policy is connected to our Terms & Conditions and Responsible Gaming policy, and together they form a complete legal framework.
2. Who This Policy Applies To
This Policy applies to all of the following:
- All account holders registered with ats71
- Anyone who browses our website, even without registering
- Anyone who contacts our customer support team
- Anyone who takes part in our promotional activities
What Information We Collect
ats71 collects only the information necessary to provide services and ensure security.
3. Information You Provide Directly
When you register on our platform or carry out transactions, you voluntarily provide the following information:
- Identity Information: Full name, date of birth, national ID or passport number
- Contact Information: Email address, mobile number
- Financial Information: bKash, Nagad, or Rocket account numbers, bank account details (Dutch-Bangla Bank, Islami Bank, BRAC Bank, etc.)
- Account Information: Username and password (stored in encrypted form)
4. Information Collected Automatically
Some information is collected automatically when you access our platform:
- Device & Technical Information: IP address, browser type and version, operating system, device type
- Usage Information: Pages visited, time spent on each page, click patterns, login and logout times
- Cookies & Tracking: Session cookies, preference cookies, and security-related tokens
- Transaction Logs: Deposit and withdrawal history, betting activity, game session details
5. Identity Verification Information (KYC)
To provide secure services and prevent financial fraud, ats71 may carry out a KYC (Know Your Customer) process in certain situations. In such cases, we may collect digital copies of the following documents:
- Both sides of the national ID card
- Passport or driving licence
- Proof of address documents (such as a utility bill or bank statement)
- Documents confirming ownership of the payment method
All these documents are stored on secure servers protected by SSL encryption and are accessible only to authorised staff.
Purpose of Data Use
Collected information is used only for lawful and declared purposes.
6. Primary Purposes of Use
ats71 uses your information for the following purposes:
- Account Management: Registration, login verification, profile updates, and maintaining account security
- Service Delivery: Processing deposits, withdrawals, and betting activity; personalising the gaming experience
- Customer Support: Providing assistance via live chat and email, and resolving complaints
- Fraud Prevention: Detecting unusual transactions, preventing multiple accounts, and anti-money laundering measures
- Legal Compliance: Adhering to applicable laws and regulations
7. Use for Service Improvement
We may also use your information for the following purposes:
- Analysing and improving platform performance
- Recommending games based on user preferences
- Personalising bonus and promotional offers
- Monitoring platform security and performance
- Aggregate statistical analysis (where no personal identity is involved)
Data Disclosure & Sharing
ats71 does not sell your personal information to third parties.
8. Sharing Information with Third Parties
ats71 does not sell, rent, or transfer your personal information to third parties for any commercial purpose. However, information may be shared in the following limited circumstances:
- Payment Processors: bKash, Nagad, Rocket, and associated banks receive the minimum information necessary to complete transactions. These processors follow their own privacy policies.
- Technology Partners: Gaming software providers (such as Pragmatic Play, Evolution Gaming, Spribe, etc.) may receive minimal session data to operate games.
- Security & Fraud Prevention Services: Those who help maintain the security of our platform.
- Legal Authorities: When required by court order, legal process, or government investigation.
All third parties are contractually obligated to keep your information confidential and use it only for the specified purpose.
9. International Data Transfers
Our servers and partners' infrastructure may be located in various countries. We ensure that appropriate security measures are in place at each destination for international transfers and that contractual protections are guaranteed.
Data Protection Methods
We use modern technology to keep your information secure.
10. Technical Security Measures
ats71 takes the following technical steps to protect your information:
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption
- Password Hashing: Your password is never stored in plain text — industry-standard hashing algorithms are used
- Firewall & Intrusion Detection: Unauthorised access attempts are automatically detected and blocked
- Regular Security Audits: Periodic security assessments are conducted to identify platform vulnerabilities
- Access Controls: Only authorised staff have access to specific personal information
- Data Backups: Regular encrypted backups are taken to ensure data security
11. Your Responsibilities
Your role in protecting your information is important too. We ask you to:
- Use a strong and unique password and change it regularly
- Never share your login details with anyone else
- Avoid accessing your account on public or unsecured Wi-Fi networks
- Log out of your account after each session
- Contact us immediately if you notice any suspicious activity
Your Rights
ats71 respects your data protection rights and supports you in exercising them.
Right to Access
You may request to know what information we hold about you.
Right to Rectification
You have the right to request correction of any incomplete or inaccurate information.
Right to Erasure
In certain circumstances, you may request that your information be deleted.
Right to Restrict Processing
You may request that processing of your information be limited for specific purposes.
Right to Object
You have the right to object to certain types of processing of your information.
Right to Data Portability
You may request to receive your information in a structured, commonly usable format.
12. How to Exercise Your Rights
Contact us to exercise any of your rights or to make an enquiry about your information. We generally respond to your request within a reasonable time. Some requests may not be fully fulfillable, such as when legal obligations exist.
Email: [email protected]
Our customer support team is available 24/7 via live chat and email in both Bengali and English.
Cookies & Tracking Technologies
Learn what cookies are and how we use them.
13. Types of Cookies & Their Purpose
ats71 uses the following types of cookies:
- Essential Cookies: Essential for the platform to function properly. Used to maintain login sessions, manage security tokens, and remember user preferences. Disabling these cookies will prevent the platform from working correctly.
- Functional Cookies: Remember your language preference, game settings, and personal preferences. These help improve your experience.
- Analytics Cookies: Monitor overall usage patterns to help us understand how to improve the platform. This information is completely anonymous.
Most browsers accept cookies by default. You can control cookies from your browser settings, but disabling essential cookies may affect platform functionality.
Data Retention Period
How long we hold your information and when it is deleted.
14. Data Retention Duration
ats71 retains information only for as long as necessary to fulfil the purpose for which it was collected:
- Active Account Data: Retained for as long as the account remains active
- Transaction Data: For the period determined by legal and audit requirements
- KYC Documents: Retained for a specified period after account closure in accordance with legal obligations
- Cookie & Session Data: Session cookies are deleted when the browser is closed; other cookies are automatically deleted at the end of their set period
- Customer Support Records: Retained for a limited period to ensure service quality
After account closure, all data that is not required to be retained for legal reasons is deleted in a timely manner.
Policy Changes & Contact
How we will notify you if the policy changes and how to reach us if you have any questions.
15. How We Update This Policy
ats71 reserves the right to review and update this privacy policy from time to time. Changes may be made due to updates to our services, legal obligations, or security improvements.
For significant changes, we will notify registered users by email in advance. For minor or clarifying changes, updating this page will be considered sufficient. Continued use of the platform after an update will be treated as acceptance of the new policy.
16. Contact Us
For any questions, concerns, or data-related requests regarding this privacy policy, please get in touch with us:
- Email: [email protected]
- Live Chat: Reach us directly via live chat on our platform, available 24/7
- Language: Support is available in both Bengali and English
Our privacy team is committed to responding to your enquiries as quickly as possible.
17. Related Policies
Along with this privacy policy, the following pages also describe your rights and obligations:
- Terms & Conditions — Overall terms for using the platform
- Responsible Gaming — Guidelines for safe and healthy gaming
- About Us — Learn more about ats71
- FAQ — Answers to common questions
Game Safely and Enjoy
Your information is protected. A safe, trusted, and enjoyable gaming experience awaits you at ats71.
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